Good to know

Frequently asked questions

Applying, pricing, what to pack and what each expedition is really like. Can't find your answer? Ask us at the bottom of the page.

Freediver swimming above a whale shark in deep blue water

Good to know

Everything about applying, paying and joining a Maui expedition. Can't find your answer? Ask us directly and the Maui team will get back to you within 24 hours.

01

Booking

Applying takes about 5 minutes.

Two guests on the Maui boat
How do I apply?

Choose your expedition and click Apply. It takes about 5 minutes and you won't be charged yet. The Maui team will get back to you within 24 hours.

Why is there an application?

Our groups are small, so we bring together open-minded people who love the ocean. Strangers on day one, friends by day three.

Do I need to do a call?

No. You can complete your application online, or book a 15-minute call with your expedition leader if you'd rather talk first.

Can I bring a friend or my partner?

Yes. Add them to your application and we plan the expedition together.

What if an expedition is sold out?

Apply anyway and we put you on the waitlist. If a spot opens up, we contact people in the order they applied.

Do you offer private expeditions?

Yes. Travelling with friends or family? We can organise a private Maui expedition or a custom itinerary.

Booking, payments & transfers
3 min · Joost & Kenny
02

Payments

A 20% deposit secures your spot.

Manta rays in the Maldives
What does an expedition cost?

Every expedition page shows the price in US dollars p.p., based on a shared room.

How does paying work?

A 20% deposit secures your spot. The balance is due 120 days before departure, once we have confirmed the expedition goes ahead. Booking less than 120 days before departure? Then you pay the full amount at once.

How can I pay?

Bank transfer is free. Card payments carry a 3% fee.

Can I combine two expeditions?

Yes, that's perfectly possible and makes a great longer adventure, especially if you're coming from far. Whales of Tonga and Yasawa paradise in Fiji even run back to back.

03

Before you go

Flights, insurance and gear.

Orcas underwater in Norway
When should I book my flights?

Once your expedition is confirmed, which means the minimum group size is reached. Land a day early if you can. You fly into Tromsø for Norway, Nuku'alofa (TBU) for Tonga, Malé (MLE) for the Maldives, Nadi for Fiji and Sorong (SOQ) for Raja Ampat.

Do I need travel insurance?

Yes, it's a condition of joining. Your policy needs to cover cancellation, medical emergencies, repatriation and snorkelling. Buy it within 14 days of paying your deposit.

How well do I need to swim?

You need to be comfortable swimming in the open ocean. No diving licence needed, except on Raja Ampat, which is a dive expedition. Not certified yet? We arrange an Open Water course on site.

What gear is included?

Mask, snorkel and fins on every expedition. A wetsuit on Tonga and Raja Ampat. In Norway you get a 10 mm wetsuit with hood, gloves and boots.

What should I pack?

You get a packing list for your expedition. Pack light, bring a duffel or backpack and leave your snorkel gear at home.

Norway: your questions answered
Orca & Lyngen Alps
04

On the expedition

Small groups, the best local guides.

Humpback whale surfacing in Tonga
What is included?

It differs per expedition, but always your stay, meals during the expedition, transfers, every activity in the itinerary and a Maui expedition leader. Not included: international flights, travel insurance, alcoholic drinks and personal expenses.

How big are the groups?

Small on purpose: 8 guests in Norway, Tonga and Raja Ampat, 12 in the Maldives.

Who leads the expedition?

A Maui expedition leader, together with some of the best local guides in the world.

Do I share a room?

Rooms are shared as standard. A private room is $350 extra in Norway, $650 in the Maldives and $850 in Tonga, on request. For the other expeditions, just ask us.

Do I get photos?

Every expedition has a shared group album. Want more of yourself? Add the private photo package: about 50 quality photos of you by a pro photographer, for $850.

Can you handle dietary needs?

Most needs, yes. Tell us in your application.

Are sightings guaranteed?

These are wild animals, so encounters can never be guaranteed. We plan every day to give you the best chances.

Tonga: your questions answered
Whales of Tonga
05

Changes & cancellations

If plans change.

Guests floating in a lagoon in Fiji
Can I switch dates or expedition?

Yes, once, up to 120 days before departure. Your deposit moves with you, we charge $100 administration cost, and if the new expedition costs more you pay the difference.

What if I need to cancel?

Your deposit is non-refundable, and so is the balance once it is paid. If another guest takes your place, we refund what you paid less $100 administration cost. If you fall ill or lose a close family member more than 1 month before departure and can show proof, we refund the balance and keep only the deposit. You can also bring your own replacement up to 14 days before departure, free.

Kenny, Maui expedition leader

Still have a question?

The Maui team will get back to you within 24 hours.